Add-on Management Services for Planet Alpha Servers
Alpha Advanced Services allow you to purchase individual management modules that are designed to supplement the administration and maintenance of your self-managed servers. Alpha Advanced Services empower you to create the optimal management plan for your business, lowering your operational costs and improving the security and availability of your hosted environment.
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Alpha Managed Backup
$40/mo. per server
- Our team will work in the background to ensure your backups run every night. In the event of an error, our professionals will act on your behalf to ensuring that your data is safe.
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Alpha Server Monitoring
$25/mo. per server
- 24x7x365 server and service monitoring, including rapid response and customized escalation procedures. In the event a server goes down, someone is waiting and ready to get the server back online immediately.
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Alpha Server Administration
$37.50 per ½ hour
- On-demand administration, migration and custom issue resolution from our team of hosting experts. Administration time is available at a discount to Alpha Advanced Services servers (Server Monitor and/or Security). Planet Alpha customers without Advanced Services can request administration assistance on-demand at $62.50 per ½ hour.
To purchase Alpha Advanced Services 
or contact sales. Alpha Advanced Services are also available in the shopping cart.
Worried about data loss and what impact that can have on your business? Unsure of how to backup your data or what technologies to use? The Advanced Services group has teamed up with our Storage & Data Protection group to provide you with a world class Managed Backup offering. Backed by the same group of 24x7x365 dedicated professionals who currently provide you with Alpha Server Monitoring and Alpha Server Security.
Key Benefits of Alpha Managed Backup
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Customized Solution
– The Alpha Advanced Services dedicated team of professionals will work with you to customize a backup solution that fits your needs.
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Working for you
– Our team will work in the background to ensure your backups run every night. In the event of an error, our professionals will act on your behalf to ensure uninterrupted backups and the security in knowing your data is safe.
Included features with Alpha Managed Backup
- 20 GBs of high availability and fault tolerant storage included
- 24x7x365 monitoring and reaction of your backup processes
- Customized solutions available
- 5 restores included per month
Alpha Managed Backup is only available for Linux servers at this time.
Alpha Server Monitoring provides the essentials for 24x7x365 server and service monitoring and includes rapid response with customized escalation procedures. In the event a server goes down, this advanced service ensures that someone is waiting and ready to get the server back online immediately.
Key Benefits of Alpha Server Monitoring
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Rapid Response to Service Disruptions
– The Alpha Advanced Service Team monitors your servers and key processes 24x7x365, and guarantees rapid notification of any service disruption.
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Customized Remediation
– In the event of any service disruption, the Alpha Advanced Service Team immediately swings into action and follows your predefined escalation procedures.
Services included with Alpha Server Monitoring:
- Monitors server up/down every 5 minutes
- Monitor up to 15 services and processes every 5 minutes
- Custom escalation procedures as designated by you
- Reactive human response to reboot and restart failed services
- Weekly & monthly uptime reporting
Alpha Server Monitoring is only available for Linux / BSD servers.
Alpha Server Security provides all the necessary requirements for ongoing server security management. This essential advanced service ensures that your servers are securely deployed, and remain patched and secure throughout their lifecycle.
Key Benefits of Alpha Server Security
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Industry Best Practices Based Security
– The Alpha Advanced Service Team will harden your system from security threats based on industry best practices for system security.
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Ongoing Security Management
– Beyond server hardening, the Alpha Advanced Services team helps you stay secure by providing security patch management and weekly vulnerability reports.
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On-Demand Security Expertise
– The Alpha Advanced Service Team is always on the ready to resolve issues discovered from our regular systems audits or any security related issues affecting your managed servers.
Services Offered with Alpha Server Security:
- Initial server deployment security hardening/audit
- Monthly operating system & control panel updates (patch management)
- Monthly security audit (internal and external scans)
- Monthly report for ongoing security audits
- Unlimited troubleshooting for server security related incidents
Alpha Server Security is only available for Linux servers.
Maximize your Alpha Advanced Service value by purchasing Alpha Server Monitoring and Alpha Server Security together. These essential advanced services will ensure that your servers are continuously monitored, patched and hardened by our team of hosting experts.
Key Benefits of Alpha Server Monitoring & Security Bundle
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Rapid Response to Service Disruptions
– The Alpha Advanced Service Team monitors your servers and key processes 24x7x365, and ensures rapid notification of any service disruption.
-
Customized Remediation
– In the event of any service disruption, the Alpha Advanced Service Team immediately swings into action and follows your predefined escalation procedures.
-
Industry Best Practices Based Security
– The Alpha Advanced Service Team will harden your system from security threats based on industry best practices for system security.
-
Ongoing Security Management
– Beyond server hardening, the Alpha Advanced Services team helps you stay secure by providing security patch management and weekly vulnerability reports.
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On-Demand Security Expertise
– The Alpha Advanced Service Team is always on the ready to resolve issues discovered from our regular systems audits or any security related issues affecting your managed servers.
Services Offered with Alpha Server Monitoring & Security Bundle
- Monitors server up/down every 5 minutes
- Monitor up to 15 services and processes every 5 minutes
- Custom escalation procedures as designated by you
- Reactive human response to reboot and restart failed services
- Weekly & monthly uptime reporting
- Initial server deployment security hardening/audit
- Monthly operating system & control panel updates (patch management)
- Monthly security audit (internal and external scans)
- Monthly report for ongoing security audits
- Unlimited troubleshooting for server security related incidents
Alpha Server Monitoring & Security Bundle is only available for Linux / BSD servers.
Alpha Server Administration provides on-demand administration, migration and custom issue resolution from our team of hosting experts. Alpha Server Administration is available at a discount on all servers with a recurring Alpha Advanced Service requested.
Key Benefits of Alpha Server Administration
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Expertise On-Demand
– The Alpha Advanced Service Team is comprised of experienced hosting experts that are standing by and ready to address your administration needs from custom issue resolution to server migration services
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Pay for Only What You Need
– By purchasing Alpha Server Administration you only pay for the help you need, and the choice is yours. Call on us only when you need us — we'll be there.
Services Offered by Alpha Server Administration:
- Custom-issue resolution and root cause analysis
- Server migration services
- General system administration services
Alpha Server Administration is only available for Linux / BSD servers.